A discourse community and cosmetology Essay

To some mess a cosmetologist may non be in possession of the perfect air. except they decl atomic number 18 been around for centuries. Cosmetologists didnt eat up the earn they adjudge today, but they insure back to Ancient Egypt, China, Rome, and Greece. Every burnish has in unifieddd beauty into their allday lifestyle. The playing argona of cosmetology is somewhat of a much broader sphere of influence than others. Cosmetologists stool decide to style pig or he/she can chose to incorporate pig, skin, and nails totally to ariseher. Whatever he/she decides they could ab forth likely get a job anywhere in the world whether it be a celebrity sty contention or a small town hairdresser. period a student in a Comp 1 class we had an assignment to strike John Swales Six Characteristics of a sermon Community, and after reading it, I realize that in the field of cosmetology we withstand a few of the main characteristics of a communication friendship. We adopt cle ar goals, a contingent lexis, intercommunication, and certain(prenominal) genres that are used casual in the hair industry. Methodology As a cosmetologist at Supercuts 80201 I mandatory to stimulate appear if we were in situation a talk of community. So in between our busy hours I was adequate to(p) to get a copy of the textual ways of communication.A few of the things I got were color cards, waxing cards, price list, allowance slip, agendum, and a business card. I was adequate to get an interview with Michele Yancey the manager of Supercuts 80201. I asked her a series of ab push through xv questions. I concluded that she was a more experienced cosmetologist and she would be commensurate to put in on any challenging undertaking that occurred in the beauty parlor. I was besides suitable to observe a fellow confrere Brandie Fenelon to be a witness of soul practicing great customer serve. Results by and by spy the salon atmosphere I aphorism that Supercuts 80 201 has all six characteristics of a preaching community. However my research will solo cover four of the six characteristics. First, Supercuts 80201 has a broadly agreed upon format of goals that are besides the goals of bakshis Management, the franchise proprietor of Supercuts 80201. Some of the goals that I found are keeping the guests happy at all time with a minimal cargo hold time. Meaning that the manager is to schedule large stylist for every shift. Another dual-lane goal is to counterbalance sure every client gets to experience the 360* cut.Which includes get rid ofering a sh vitamin Aoo after the cut and advise products to take home and Rock the excommunication. Another shared goal would be great customer value. Upon observing Brandie Fenelon, my lopfellow at Supercuts 80201, she demonstrated the way unmatchable should show great customer service. As the client walked thru the door she greeted him with a smile, asked for his name, added him into the com puter, introduced herself, showed him to his seat, and discussed what service she was going to consummate that day. When the client left(p) he was pleased with the 360* service he put ond. Another shared goal is a fulfilling clientele.Without a large clientele we wouldnt micturate the funds to run an streamlined salon/business, and turn over for the supplies that are inevitable to color some angiotensin converting enzymes hair or wax someones lip or brows. Second, Supercuts 80201 has certain textual genres. Besides verbally communicating with apiece other the cosmetologists at Supercuts 80201 have a few things that have to be through with(p) before a color or a waxing service. Before each service the client has to fill out a questionnaire, then the cosmetologist reads over the knowledge to make sure that it is safe to perform the service requested.These cards are unbroken in case the client doesnt sue for malpractice. They are also unbroken as a record of their histor y, what the circumstantial color was/is or what they got waxed, and the out pay back of the service. sooner of the client getting frustrated we can pull the card and they can sign every time they get a service that requires a signature. The cards also act as a iterate for the client making sure the service fits their budget. A second way of textual communication is the price list. It is set to make sure the clients are treated evenhandedly and the cosmetologist can make a living.If we didnt have a price list the customer would get confused and marvel why they pay a unlike price every time they came to the salon. A third way of textual communication is through e-mail. When corporate decides to have a special they send a small e-mail as salubrious as a facsimile of everything that is on sale. They also send mass e-mails to every salon to warn them about theft and usance of sales tickets and the consequences of the crime. They also send e-mails of rise with contests to reward every stylist that digs a 360* experience to every client that walks thru the door.Third, Supercuts 80201 has a certain intercommunication. When a stylist calls rosiness Management for help he or she has to decide what mortal is going to be able to best address their needs. later calling the corporate location the person needing help is to record their name, as well as the store name, number, and location. As a larger company we send out invitations to come into out salon and get a percentage or certain dollar amount off of a product, a haircut, or sometimes a color. We also have a schedule that is posted two weeks in advance.If on that point is a day that we need off there is a calendar destination by so that we can jotting down when and why we can not rub down that day. Finally, the cosmetologists at Supercuts 80201 have a specific lexis that we use in our talk community. There are two antithetical types of lexis used in our discussion community. The startle one is a spoken lexis that most people wouldnt understand. For example we rate things like 1. 5 ounces of 6rv with 10 tawdriness or he wants a go along with finger length on top. thusly there is a written lexis, for example, 1/3 7nb, 1/3 7nn, & 1/3 6rb w/ 20 vol. or h/c w/Chelsey.All of the examples are those used fooling in our community. Analysis After analyzing everything that I had hoarded, I saw that I have everything that makes the field of cosmetology a intervention community. After reading Ann M. Johns article I answered one of her questions. Are there grades of community? (500) As a member of a address community I had an assignment to collect certain things for this paper and I did get hold that there are layers to the community. In our discourse community we have three layer the first world Regis companionship, the second being Peak Management, and the third being the one-on-one salons where the stylists work.The Regis Corporation is there for the merchandise we re ceive and sell. They are also the ones that send the supplies that we invest when we are out. Peak Management is the owner of the individual salons. They are the ones who pay for the supplies that are used on a casual basis. Then there are the stylists that work in the salon and keep it going. The goals, textual genres, intercommunication are the same through out the layers of the community, however the lexis is different. A cosmetologist has to go to schooldays to learn hair, but to own a salon you dont have to have the education.Therefore the people of the corporate office are not able to understand the lexis used in the salon. Regis Corporation is there to provide the supplies that are call for for everyday use. They only own the name Supercuts. Peak Management is who is responsible for merchandising and the advertisements that are out there. They offer the highest periodical rate as oppose to stand rent or commission. They also set the pay rate and sign the stylists pay che ck. As well as providing a safe and comfortable atmosphere for their stylists to work in.They also provide the funds for the contests and bonuses that are available to us. The stylists that work for Supercuts also have to supply their own equipment such as clippers, razors, and shears for their clients. We have to provide a little more than Regis Corporation and Peak Management because we are on a level of contact with each person that walk thru the salon door. So if I am not up to my highest potential drop to perform my job as a stylist I may tease apart a client. Therefore I have to make sure I give a 360* experience to each client I have in coif to insure the security of my job.In my vista people that join certain communities are joining because they are around people with the same likes and dislikes. The reason I linked the Supercuts 80201 is because I get to have the interaction with people that I enjoy. It gives me the satisfaction of perceive clients walking out with a smile. finis Within this paper you will find four of the six characteristics of a discourse community as defined by John Swales. They consist of clear goals, a particular lexis, intercommunication, and certain genres that make the community I am in a discourse community.I hope I have helped you to understand how a cosmetologist could be classified as a discourse community. As a cosmetologist I have set goals that I have to go by in order to have my clientele leave happy and come back. Works Cited Swales, John. The Concept of Discourse Community. piece about Writing A College Reader. By Elizabeth Wardle and Doug Downs. Boston Bedford/St. Martins, 2011. 468-79. Print. Johns, Ann M. Discourse Communities and Communities of Practice Membership, Conflict, and Diversity. Text, Role, and context Developing Academic Literacies. Cambridge Cambridge UP, 1997. 500-01. Print.